Strategic Goals and Initiatives
The work of University Services units is guided by these three strategic goals. We support the University's mission through our work and regularly review the initiatives under each goal.
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Provide mission-advancing places
Optimize footprint
Optimize the University's footprint.
Integrate Work. With Flexibility principles and strategies.
Reduce the number of buildings in poor or critical condition.
Provide the spaces units need and places that inspire.
Maximize sustainability
Maximize the sustainability of the University’s physical assets.
Develop and implement strategies to transition operations to net-zero carbon.
Adopt funding strategies to finance and deliver fully sustainable capital projects.
Change space ownership
Lead culture change around space ownership.
Implement a property management approach to University space.
Create a consistent experience and centralize decisions about management of space.
Deliver an exceptional campus experience
Positive experiences
Contribute to a positive, memorable University experience.
Deliver services that exceed expectations stakeholders.
Integrate sustainability into the campus experience.
Improve the positive use of campuses, spaces and transportation systems.
Consistent services
Provide consistent services across all campuses.
Reassess every touchpoint to ensure it is simple, fast and digital when possible.
Advance adoption of a universal 1-HELP line.
Complete an assessment and develop a plan for providing inclusive spaces.
Refine which functions belong to partners and which are more efficiently delivered as shared services.
Foster success
Foster student success with quality spaces and responsive services.
Review and update the Twin Cities housing strategy.
Advance and implement Universal Access course materials.
Engage and empower our team
Diverse, talented workforce
Build a diverse, engaged and talented workforce at all levels.
Routinely solicit, respond to and improve from formal and informal feedback from our team.
Integrate diversity, equity, inclusion, safety and sustainability into all job descriptions and work.
Develop and implement a mentor training program.
Provide development and mobility
Provide team members with opportunities for training, career development and mobility.
Complete a strategic plan for workforce alignment.
Expand the Enrichment Program to additional units.
Create clear career paths for our team.
Compete in the market
Implement market-competitive HR processes, compensation and opportunities for our team.
Refine recruitment and search processes to make them more responsive.
Ensure diversity in hiring pools.
Reimagine the performance management process.