About
The Enterprise Asset Management (EAM) Center is responsible for the ongoing support and optimization of the University’s TRIRIGA enterprise asset management system and for the SAP Business Intelligence Reporting system. This includes systems maintenance, production support, analysis and design, testing, training and execution of system projects and initiatives.
TRIRIGA is the primary information technology application for Facilities Management (Operations & Maintenance), Capital Projects, Space Management, Real Estate, Facility Condition Analysis and Sustainability. This set of foundational data systems and services form the backbone of numerous mission critical campus operations and decision-making processes. The Center also supports University Services’ SAP Business Intelligence tool Business Objects.
Purpose, mission and vision
Purpose and mission
EAM Center maintains and supports the enterprise asset management tools and data for the University. Our aim is to provide expert solutions that are supportable, cost-effective and scalable.
Vision
As trusted partners, we provide strategic direction in alignment with proven industry standards. We are driven to identify and solve growing business needs. We maintain the integrity of our enterprise technology and business intelligence solutions.
Values
- Ingenuity
- Collaboration
- Service
- Stewardship
Goals
Influence enterprise-wide process improvements to achieve optimal asset management, and generate efficiencies across the university through:
- Fostering collaboration
- Enabling access to consolidated data
- Identifying shared opportunities
- Facilitate ongoing conversations between diverse business units
How we get there
- Provide centralized support by maintaining reliable platforms, accurate data, and transactional transparency.
- Establish communities of practice for cross-functional asset management and shared accountability.
- Translate business needs into process improvements, system enhancements, and system maturity.
- Maintaining a documentation library for cross-functional processes, requirements, test scripts, and training materials.
- Foster adoption of TRIRIGA through training, change management, and effective communication and web resources.
Governance committee
| Name | Position |
|---|---|
| Mike Clements | Assistant Vice President, Finance and Systems |
| Sue Bosell | Controller, University of Minnesota Duluth |
| Paul Honsey | IT Director, University Services |
| Bruce Gritters | Assistant Vice President, Capital Project Management |
| Leslie Krueger | Assistant Vice President, Planning, Space and Real Estate |
| Dan Sward | Facility Information Services Manager |
| Bill Paulus | Associate Vice President, Facilities Management |
| Michelle Prytz | Director, University Services Finance |
| John Rashid | Director, Facilities Management at University of Minnesota Duluth |
| Colleen Storhaug | EAM Center Manager |
| Jeremy Todd | Director of Space Planning and Management, Planning, Space and Real Estate |
Support
Need help? Call 1-HELP or use the chat or email options found at the technology help page or contact the EAM Center.
Technology help page Email the EAM CenterAccess web reporting training
Requesting access
Request TRIRIGA or BI access Request EAM report and universe
Team directory
| Name | Title | Service areas |
|---|---|---|
| Colleen Storhaug [email protected] |
EAM Team Manager |
|
| Anne Heugel [email protected] |
Business Systems Analyst |
|
| Chad Dahl [email protected] |
Business Systems Analyst |
|
| Chris Bombeck [email protected] |
Business Systems Analyst |
|
| Janet Heller [email protected] |
Business Systems Analyst |
|
| Joshua Haider [email protected] |
Business Systems Analyst |
|
| Nikki Noteboom [email protected] |
Business Systems Analyst |
|
| Swati Marathe [email protected] |
Business Systems Analyst |
|